NHS Norfolk takes a partnership approach to the provision of interpretation and translation services for the County *
NHS Norfolk has been a key player in developing the Interpretation and Translation service in Norfolk (INTRAN), a partnership between the Trust, the County Council and 30 other agencies across the region.
This approach provides economies of scale, an ability to respond quickly to specific needs as well as a speedy barometer of key emerging community issues. INTRAN trains community-based interpreters which provides local employment. This includes regular interpreting sessions at two GP surgeries. INTRAN has been recognised as an example of social cohesion good practice by the Department for Communities and Local Government and it has received two national awards for procurement.
For further information visit the Intran website.
* Source: Case studies: Equality Impact Assessments [EHRC: 2013]